Star PhoneCard - international phone cards, prepaid calling cards provider
Welcome to Star PhoneCard - international phone cards, calling cards provider Talk is cheap. Our prepaid phonecards makes that happen for you.
BOOKMARK THIS PAGE
Home |Phone Cards |Calling Cards F.A.Q. |Sign up |Shopping Cart |Log In |Contact Us |About Us
Visa Phone Cards MasterCard phonecards Discover phonecards Amex phonecards
International Calling Cards Finder
Country:
Prepaid Calling Cards Name:
Calling Cards Connection Fee:
Prepaid Calling Cards Value:
Prepaid Wireless Refill Cards
Click Here for phonecards cash back info
Country Codes List
Verisign Secure Site
Customer Testimonials
Star PhoneCard has been the best online calling cards distributor I have been with! Their customer service personnels are so polite and helpful. They are best online calling cards retailer!

Kamit Gupta,
calling India
I must admit Star PhoneCard have the best customer service. They know how to explain about their prepaid phonecards product not like other prepaid phonecards sites. I will keep buying from them.

Cannie,
calling Bangladesh
I have never seen long distance phone card provider that cares about their customers as much as Star PhoneCard ! Buying prepaid phonecards from them is very easy. Having cheapest international calling cards does not hurt either. Great job Star PhoneCard

Kumar,
calling Pakistan
Call to Africa
Prepaid Phone Cards for Botswana BotswanaPrepaid Calling Cards
Prepaid Phone Cards for Nigeria NigeriaPrepaid Calling Cards
International Calling Cards for Zimbabwe ZimbabwePrepaid Calling Cards
Call to Asia
International Calling Cards for Bangladesh BangladeshPrepaid Calling Cards
International Prepaid Phone Cards for India IndiaPrepaid Calling Cards
International Phone Cards for Nepal NepalPrepaid Calling Card
Long Distance Phone Cards for Pakistan PakistanPrepaid Phone Cards
Phone Cards for Sri Lanka Sri LankaPrepaid Phone Cards
Call to Asia Pacific
Prepaid Calling Cards for China ChinaInternational Phone Cards
International Phone Cards for Hong Kong Hong KongInternational Phone Cards
Cheap Phone Cards for Indonesia IndonesiaInternational Calling Cards
International Calling Cards for Japan JapanInternational Calling Cards
Discount Calling Cards for Korea - South Korea - SouthInternational Calling Cards
International Prepaid Phone Cards for Malaysia MalaysiaCheap Calling Cards
International Phone Cards for Philippines PhilippinesCheap Calling Cards
Long Distance Phone Cards for Singapore SingaporeCheap Calling Cards
Calling Cards for Taiwan TaiwanCheap Calling Cards
Prepaid Calling Cards for Thailand ThailandQuality Calling Cards
Free Phone Cards for Vietnam VietnamQuality Calling Cards
Call to Europe
Cheap Phone Cards for Denmark DenmarkInternational Phone Cards
International Calling Cards for France FranceInternational Phone Cards
Discount Calling Cards for Germany GermanyPrepaid Phone Cards
International Prepaid Phone Cards for Italy ItalyPrepaid Phone Cards
International Phone Cards for Russia RussiaPrepaid Phone Cards
Long Distance Phone Cards for Switzerland SwitzerlandPrepaid Phone Cards
Calling Cards for United Kingdom United KingdomPrepaid Phone Cards
Call to Latin
Prepaid Calling Cards for Argentina ArgentinaPrepaid Phone Cards
Free Phone Cards for Guatemala GuatemalaPrepaid Phone Cards
Cheap Phone Cards for Honduras HondurasPrepaid Phone Cards
International Calling Cards for Peru PeruPrepaid Phone Cards
Discount Calling Cards for Venezuela VenezuelaPrepaid Phone Cards
Call to Middle East
International Prepaid Phone Cards for Egypt EgyptPrepaid Calling Cards
International Phone Cards for Lebanon LebanonPrepaid Calling Cards
Long Distance Phone Cards for Morocco MoroccoPrepaid Calling Cards
Phone Cards for Saudi Arabia Saudi ArabiaPrepaid Calling Cards
Call to North America
Prepaid Calling Cards for Canada CanadaInternational Phone Cards
Free Phone Cards for Mexico MexicoInternational Phone Cards
Cheap Phone Cards for United States United StatesInternational Phone Cards

International Phone Card FREQUENTLY ASKED QUESTIONS

What is a prepaid phone card and how does it work?
Prepaid phone cards are a service provided by various telecom companies that sell their service in advanced. When you buy a prepaid phone card from STARPHONECARD.COM, you are paying for long distance connection time in advance. When you make calls using the phone card, the card's value is deducted based on connection fee, duration of connection, surcharges and any maintenance charges associated with the phone card.

What's the difference between prepaid phone cards, phone cards, prepaid calling cards, calling cards, long distance phone cards?
They refer to the same thing; prepaid long distance service from telecom companies who produces these cards. You pay for your long distance service in advanced, and you do not have to pay for any monthly fees, sign up fees or need to sign a contract. This kind of long distance service is getting more and more popular because the rates are decreasing faster in this area than in a post billed long distance service.

How do you deliver the phone cards that you sell?
We deliver all of our products online. Meaning that you will not get the physical phone cards in your mail. All you need to use a phone card is a TOLL FREE/Local Access Number and Personal Identification Number (PIN) for the card. We deliver all this  information INSTANTLY from us via email.

What are your operating hours? Can I buy phone cards in the middle of the night?
We sell our phone cards 24/7/365 days. YES! You may buy phone cards from us in the middle of the night from the comfort of your home. No more driving down to a convenient store that sell phone cards.

How do I use a phone card?
To place calls, you must use a touch-tone telephone. First, dial the toll free access number provided, and then wait for the message asking you to input your pin number. You will then hear another message stating the value that remains on that specific pin. Next, dial the destination telephone number. A final recorded message will state how many connect minutes are available to that phone number/calling destination.

Do the rates on your cards change, depending upon the time of day?
No. All of the calling cards/phone cards we sell have the same rate 24 hours a day, 7 days a week.

Can I use these phone cards anywhere in the United States?

Our cards can be used to make calls from all US states except Alaska and Hawaii unless otherwise stated on the card information. Some cards may be able to used from Canada.

My phone card says Invalid after entering the PIN given. What do I do?
Calling card manufacturers usually change access numbers when they change carriers. The result is that they have some batch of cards with the old access number and some new batch with the new access numbers. Sometimes even up to 3 access numbers. Thus, causing Pins to be invalid when using a wrong different access number. Please make sure to try ALL the access numbers that were given to you before contacting us. Most of the time, using a wrong access number causes "Invalid PIN problem". However, if you tried all the access numbers and it is still not working, please do not hesitate to contact us right away.

What should I do if I have a problem using my phone card?
The best thing to do is to call the customer service number we provide with your pin. This toll free number connects you to the service department at the company that controls the access number and value of the pins for their phone card. However, if you do not receive proper attention, please feel free to give us a call.

What is a connection fee and when is it charged?
For phone cards with a connection fee (we state clearly if a phone card has a connection fee.), the connection fee is charged anytime there is a connection, even if the connection is made to a wrong number, an answering device, or voice mail. The connection fee reduces the available minutes on the card. There is no connection fee charged if there is no answer. If your card is wrongly deducted for a call that did not go through, please contact the customer service of the phone card. They should be able to credit back the connection fee to your phone card.

How long will my phone card last?
Phone cards should be used within 90 days of first use, or 90 days of purchase whichever comes first.

How are rates and minutes computed?
Deducting the connection fee from the face value of the card, and dividing the result by the rate per minute determine the usable minutes. All minutes shown are based on only one call and one connection fee. Please look at the poster posted for each card (can be found in the phone card's details page) for the most accurate minutes/rates.

Why do you calculate available minutes based on one call?
This is a convention adopted by the phone card companies to make it easy to compare total connect times for various cards.

Are there any other charges made against my credit card when I buy a phone card?
There is a $1 service charge for orders that have a face value of less than $20. For any orders $20 or greater, the service charge is waived.

Is all my personal information safe and private with you?
Absolutely! We never sell or share any information with anyone else. Any time the lock Icon is visible all credit card information is encrypted when entered. Never enter your credit card information when the lock Icon is not shown on the screen or in any email you send to anyone.

Are the rates any different if a cell phone is used in the call?
Yes. Calls made from or to cell phones are priced at a higher rate due to the extra technology involved in completing the connection.

When does a call connect?

All pins are computer recorded. The actual call begins 30-45 seconds after the connection RING, not when there is an ANSWER. If you do not get an answer in the first 30-45 seconds, after the first ring Please hang-up and call again.

 

Back


prepaid phone cardsShopping Agreement |prepaid phone cardsCustomer Privacy |Resources |Site Map

Copyright 2003-2007 by Star PhoneCard - international phone cards, calling cards provider, Prepaid Phone Cards Distributor.